Job Description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.



ROLE PURPOSE

The Program Manager will apply leadership and innovation by developing and enhancing our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.

This position will provide support to residents who are transitioning from correctional institutions to the community, easing their transition and assisting in their reintegration efforts. You will work with residents according to their individual risk and needs, maintain the goals of the federal program, and ensure the orderly and safe operation of the facility.

This is a Criminal Justice focused role where you will work with 17-20 men on parole that were previously incarcerated.

STATUS

Exempt. This position is open to applicants of all genders.

HOURS (40 hours per week)

Monday to Friday, 0900 to 1700 This role will require you to work flexible hours based on program needs and have an on call component.

WHAT WE OFFER?

Committed Living Wage Employer 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC 2023 High-Performance Culture Award from SupportingLines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Senior Manager of Programs or their designate Participates as a member of Connective's management team Liaises with government and community agencies, volunteers, and members of the general public

KEY ACCOUNTABILITIES

Administration

Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks Hires, supervises, evaluates, transfers and terminates staff and/or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective. Arranges shift schedules, ensuring appropriate staff coverage Implements a system of staff and volunteer orientation, supervision, in service training and evaluation Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor's files and records are maintained Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

Programs

Makes sure effective, inclusive support programs are designed and maintained Supports the overall program strategic direction Liaises with other Connective's staff, especially regarding potential referrals Facilitates person-centered planning opportunities for staff and service users Develops related program opportunities, available to the individuals in the community Ensures that funder's guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

Community

Maintains effective working relationships with related community services, government/stakeholders and agencies Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities

Ensures that the physical facilities fulfill all fire, health and safety regulations Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call

Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Other Duties

Coordination and Administration of other teams and programs All Human Resource Functions - recruitment, training, development

EXPERIENCE AND SKILLS

A bachelor's degree and/or professional designation, 5 years (minimum) of applicable or relevant transferable past work experience. (Criminology, Psychology, Social Services). Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System Excellent verbal and written communication skill in English Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques Knowledge and experience in the areas of group process, individual counseling and crisis management Extensive knowledge and experience in hiring, training and supervising staff Ability to motivate and organize a staff team Administrative experience and strong administrative skills

REQUIREMENTS

Ability to successfully complete a Criminal Records Check Ability to successfully complete reference check Ability to provide a record of work history Current Emergency First Aid Certificate (Please refer to the Certificates accepted in B.C. - WorkSafeBC). Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client Valid BC Class 5 driver's license

COMPENSATION

Annual Salary will be between $65,900.00 to $82,400.00 and will be based on experience and qualifications. This role is also eligible for the organization's comprehensive benefits package.

Important:

Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.



DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.