Job Description

Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.



ROLE PURPOSE



The Program Manager will apply leadership and innovation as the life force that sustains and enhances our programs. This position will make a difference by meeting the needs of our clients, funders, and regulators. The manager inspires excellence and purpose into the program by planning, organizing, staffing, and monitoring activities that ensure key targets are achieved.



REPORTING AND WORKING RELATIONSHIPS



Reports and is accountable to the Senior Manager of Programs or their designate Participates as a member of Connective's management team Liaises with government and community agencies, volunteers, and members of the general public

LOCATION



Prince George, BC. The position is available for different Programs:

ACES and Prince George Outreach Victoria St. Supportive Housing - Phase 2 150 Ontario St. 160 Ontario St.

STATUS



Exempt. This position is open to applicants of all genders.



HOURS



40 hours per week, Mondays to Fridays.

Actual shift line to be determined.

Please note:

some evening and weekends may be required.



WHAT WE OFFER?



Committed Living Wage Employer 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC 2023 High-Performance Culture Award from SupportingLines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within the last 12 months)

KEY ACCOUNTABILITIES



Administration



Implements and promulgates all policies and procedures, including developing appropriate manuals, brochures and handbooks Hires, supervises, evaluates, transfers and terminates staff and/ or contractors as necessary to fulfill the program goal in accord with the Collective Agreement with CUPE Local 1936-11 and the Personnel Polices of Connective. Arranges shift schedules, ensuring appropriate staff coverage Implements a system of staff and volunteer orientation, supervision, in service training and evaluation Ensures all appropriate daily, monthly, and annual documentation of resource staff and contractor's files and records are maintained Accepts responsibility for the daily and monthly financial and administrative aspects of the programs

Programs



Makes sure effective, inclusive support programs are designed and maintained Supports the overall program strategic direction Liaises with other Connective's staff, especially regarding potential referrals Facilitates person-centered planning opportunities for staff and service users Develops related program opportunities, available to the individuals in the community Ensures that funder's guidelines, based on all agreed goals and including all steps or success measurement and timelines, are completed

Community



Maintains effective working relationships with related community services, government/ stakeholders and agencies Is knowledgeable of related agencies for effective client referrals and support, especially those in their respective communities

Facilities



Ensures that the physical facilities fulfill all fire, health and safety regulations Ensures that the resource(s) is maintained as a clean, pleasant and safe environment

On Call



Is available to all resource staff, in case of emergencies; this may include carrying a pager or cell phone 24 hours a day and ensures on call coverage is arranged in their absence

Other Duties



Coordination and Administration of other teams and programs All Human Resource Functions - recruitment, training, development

EXPERIENCE AND SKILLS



A bachelor's degree and/ or professional designation, with a minimum of 5 years of applicable or relevant transferable past work experience Extensive experience and expertise in the Community Living, Mental Health and Criminal Justice System Extensive experience in management of the day-to-day aspects of community-based programs, including case planning, behaviour modification techniques, psychosocial rehabilitative techniques Excellent verbal and written communication skill in English Knowledge and experience in the areas of group process, individual counseling and crisis management Extensive knowledge and experience in hiring, training and supervising staff Ability to motivate and organize a staff team Administrative experience and strong administrative skills

REQUIREMENTS



Ability to successfully complete a Criminal Records Check Ability to successfully complete reference check Ability to provide a record of work history Current Emergency First Aid Certificate: Certificates accepted in B.C. - WorkSafeBC Class 5 driver's license Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport client Proof of vaccination for communicable diseases may be required as mandated by Government, Health Authority, and/or funder requirements

Important:

Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.



DIVERSITY, EQUITY AND INCLUSION

At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.



For more information on Connective's services and locations, visit our website at https://connective.ca/