Job Description

Position Summary:

As a

Front Store Associate

, you will play a key role in creating a welcoming, organized, and efficient shopping experience for customers. This position combines front-line customer service with operational duties such as cash handling, merchandising, and assisting with the home health care section. You will ensure that the store is well-stocked, clean, and responsive to customer needs, while also supporting product ordering and inventory management.

Key Responsibilities: Customer Service & Sales-

Greet customers in a friendly, professional manner and provide assistance as needed. Answer customer inquiries related to general merchandise and home health care products. Help customers locate products and provide recommendations when appropriate. Resolve customer complaints or escalate issues to management when necessary.

Cash Till Operations:

Operate the cash register efficiently and accurately. Process sales transactions, returns, and exchanges. Handle cash, credit/debit transactions, and balance the till at the end of shift. Follow store policies and procedures related to money handling and loss prevention.

Home Health Care Support:

Assist customers with basic questions about home health care products (e.g., mobility aids, supports, incontinence supplies). Maintain the cleanliness and organization of the home health care section. Ensure all regulated products are handled and displayed according to store policies and applicable regulations.

Stocking & Merchandising:

Stock shelves, facing products to ensure proper display and easy customer access. Receive and unpack deliveries, verifying shipments against invoices. Rotate stock to ensure freshness and minimize product loss. Maintain overall cleanliness and organization of the store.

Ordering & Inventory:

Assist with inventory counts and monitoring product levels. Notify management of low-stock items or customer product requests. Support the ordering process by preparing replenishment lists and entering orders as directed. Help identify fast-moving items and seasonal needs.

Qualifications:

Previous retail or customer service experience preferred. Experience with POS systems and basic cash handling. Knowledge or interest in home health care products is an asset (training provided). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Reliable, punctual, and detail-oriented. Comfortable with physical tasks such as bending and standing for long periods.

Why Join Us:

Supportive team environment. Opportunity to gain knowledge in retail, health care, and inventory management. Employee discount and potential for growth within the company.
Job Type: Full-time

Work Location: In person