Front Staff/patient Experience Coordinator

North York, ON, CA, Canada

Job Description

Job Title:

Front Desk Administrator - Multidisciplinary Rehab Clinic

Location:

Toronto, ON

Job Type:

Permanent | Part-Time (30-35 hours/week)

About Us

True Life Wellness and Physiotherapy is a growing multidisciplinary clinic offering chiropractic care, physiotherapy, massage therapy, naturopathic medicine, acupuncture, and more. Our mission is to provide exceptional care in a welcoming, professional environment.

Learn more: www.truelifewellnessphysio.ca



We are seeking a dependable and motivated

Front Desk Administrator

to join our team. This role is ideal for someone who thrives in a busy clinical setting and enjoys helping others. You will play a key role in managing front office operations and supporting our team of healthcare professionals.

Responsibilities

Greet patients and maintain a friendly, professional front desk environment Answer phones, respond to emails, and manage appointment scheduling Use Jane App for bookings, billing, and patient management (experience with Jane App is an asset) Manage WSIB and extended health care (EHC) billings Support basic physiotherapy/chiropractic procedures as needed Maintain clinic cleanliness and organization Assist the Office Manager with administrative tasks/MVA billings Follow up with patients for outstanding balances and appointment reminder
Qualifications

Previous experience

in a

physiotherapy, chiropractic, or multidisciplinary clinic

(required) Experience with

Jane App

or similar software (preferred) Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Friendly, organized, and professional demeanor Interest in personal and professional growth
Schedule

Monday:

9:30 a.m. - 7:30 p.m.

Tuesday to Thursday:

1:00 p.m. - 7:30 p.m.

Saturday:

9:30 a.m. - 4:00 p.m.
Why Join Us?

Supportive and collaborative team Opportunity to grow within a leading rehab clinic Gain experience in a multidisciplinary healthcare setting

To Apply:


Please submit your resume and a short note telling us why you're a great fit.
Serious applicants only, please. tlwp@truelifewellnessphysio.ca

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

Casual dress Company events Extended health care On-site gym On-site parking Store discount
Ability to commute/relocate:

North York, ON M9L 2K5: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you coachable, able to work as part of a team, and individually? Do you have any experience working in a physiotherapy or chiropractic clinic? Please list the name of the clinic and the supervisor you reported to.
Education:

Secondary School (required)
Work Location: In person

Application deadline: 2023-01-17
Expected start date: 2025-08-15

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Job Detail

  • Job Id
    JD2515874
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    North York, ON, CA, Canada
  • Education
    Not mentioned