Job Description

At Evolution Gymnastics Aurora, we're not just flipping and tumbling, we're building confidence, character, and community. Our recreational and competitive gymnastics programs help kids thrive in a fun, safe, and energetic environment. We're looking for someone who is highly organized, people-focused and proactive.

This role is perfect for someone who loves wearing many hats - from front desk operations and customer service to social media and supervising a small team.

Job Summary:

You'll be the friendly face families see when they walk through the door, the calm voice behind our emails, and the organized brain that helps keep everything running smoothly. You'll also play a key role in promoting the gym through social media and marketing and will supervise and support other front desk staff as needed.

Key Responsibilities:

Front Desk & Customer Service

Greet families and athletes warmly and professionally Respond to phone, email, and in-person inquiries Assist with registrations, class changes, and waitlists Support parent questions and coach communication

Billing & Admin

Monitor overdue accounts and follow up with families Maintain clean, organized digital and paper records Process payments, refunds, and credits Track and reorder supplies as needed

Marketing & Social Media

Create and schedule engaging social media content (Instagram, Facebook, etc.) Capture photos and videos to showcase the gym's programs Help promote programs, camps, special events, and session launches Support email marketing and flyers for upcoming promotions Brainstorm fun ideas to connect with current and new families

Staff Support & Supervision

Support with onboarding, training, and scheduling front desk staff Supervise front desk team and ensure professional, consistent service Help maintain clear procedures and coverage during open hours Assist with hiring and performance feedback as needed

Qualifications:

Strong communication and people skills Excellent organizational and multitasking abilities Experience with email, social media platforms, and basic graphic tools (Canva, etc.) Previous experience in customer service, office admin, or front desk work Bonus: experience supervising or training staff Bonus: experience using gymnastics software iClassPro

Hours & Availability:

You will work approx 12-15 hours per week; must be available 2-3 weekdays (4pm-830pm) and Saturday or Sunday morning (830am-1pm) Some flexibility required for gym events, camps, and launches

Why You'll Love Working Here:

Fun, high-energy environment with amazing kids and families Supportive team that values communication, positivity, and teamwork Opportunities to grow your skills in marketing, leadership, and business operations Be a key part of helping kids build confidence and find their place in sport

How to Apply:

Please submit your resume and a short message telling us why you'd be a great fit. We're excited to meet someone who wants to grow with us!

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 12 - 15 per week

Benefits:

Casual dress Company events On-site gym On-site parking
Schedule:

Monday to Friday Weekends as needed
Work Location: In person

Expected start date: 2025-08-11