Job Description

Job Number: J0623-1171

Job Title: Front of House Technologist - Capstones Restaurant (RPT)

Job Type: Regular Part Time

Location: Sarnia, Ontario, Canada

Job Category: Support Staff

Closing Date: July 4, 2023

Department: School of Business, English & Liberal Studies

Reporting Manager: Dean, School of Business, English & Liberal Studies

Salary: $28.44/Hour

Located on the beautiful homeland that is the traditional territory of the Ojibwe, Potawatomi and Odawa First Nations, for over 50 years, Lambton College has been a ground-breaking institution. Lambton College is a national leader in applied research, teaching methodologies, experiential learning opportunities and future-facing educational innovations. With 13,000+ students from 20 countries around the world, two main campuses in Sarnia, Ontario, and a growing roster of more than 90 diploma, certificate and degree programs, Lambton College offers students flexible learning options with a broad range of programs and courses that incorporate elements of classroom, mobile, hybrid and accelerated educational alternatives.

Lambton College currently ranks third overall in Canada, and second overall in Ontario for Research in addition to maintaining a ranking within the top 4 Colleges for Research in Canada for seven straight years.

At Lambton College, we\'re proud of where we have been, but more importantly, where we are going, together. With Caring and Vitality as two of our core values at Lambton College, you know you\'ll be joining a team of passionate and fun colleagues.

About the Position:

This is a regular part-time support staff Bargaining Unit position reporting to the Dean, School of Business, English & Liberal Studies working 12 hours per week at an hourly rate of $28.44.

This position provides direct supervision to the operation of Capstones restaurant and all front of house activity related to the operation of Capstones. The position requires the incumbent to collaborate activity between the culinary kitchen lab including faculty, students, and back of house support staff while ensuring customers are having an enjoyable dining experience. Students are provided with guidance and reinforcement of instruction. The position is responsible for all activity related to advertising and promoting of food services including restaurant operations, collaborating with the Marketing department, to the College and greater community. The position includes responsibility for financial operations including maintaining and servicing the point of sales system, and the reconciliation and depositing of cash, debit, and credit card transactions.

Specific Accountabilities:

• Provide direct supervision to students working in a restaurant setting who are acting in a server capacity;
• Monitor student activity and provide remedial direction for students;
• Assessment of students within the parameters of the technologist role;
• Ensure customers have a positive dining experience;
• Integration of activity between front of house (restaurant) and back of house (kitchen lab) including but, not limited to order accuracy and timeliness of service;
• Process payment (cash, credit, debit), maintain accurate opening and closing account balances, and deposit of revenue;
• Inventory control including small wares, dishes, glasses, cutlery, condiments, linens, and beverages;
• Communicate facility repairs using JIRA
• Regularly review of the restaurant environment and its equipment ensuring they are in good working order, collaborating with Facilities when repair is required;
• Ensures a safe environment for students and customers;
• Coordinate all advertising and promotions in collaboration with Marketing department;
• Provide regular communication related to the College community related to Capstone\'s operations including services, menu, and specials;
• Complete all activity related to customer reservations;
• Assist with the organization and delivery of special events as requested by the College;
• Other duties as assigned

Qualifications:

• Qualified candidates will possess at minimum a 2 year diploma in hospitality management, or equivalent
• Preference will be given to candidates who hold the following certifications or have training in: Smart Serve Ontario, OHSA Worker Awareness, OHSA Supervisor, Train Can Inc. BASICS.fst
• Minimum of 3 years of practical experience in a front of house role
• Able to lift and carry up to 20 lbs for short durations (i.e. lifting and carrying of supplies, moving of tables & chairs) required

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.

Lambton College is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage the following qualified candidates: women, Indigenous peoples, racialized people, persons with disabilities, and those who identify as 2SLGBTQ+ to consider working with and for Lambton College.
We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required qualifications; and encourage people to apply even if they feel that the position would be a stretch.

Employee Perks:

Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.

Investing in our People:

Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.

Lifetime Retirement Pension - Defined Benefit Pension Plan:

Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.

Lambton College