Job Description

Background

Established in 2016, Crossmount Cider Company is Saskatchewan's first cidery. We pride ourselves on quality, community, and delivering exceptional experiences. Just five minutes south of Saskatoon, our tasting room is a place to sample, relax, and enjoy local food and drink. The Front of House Supervisor plays a key leadership role in ensuring smooth daily operations and a welcoming, professional guest experience.

Duties and Responsibilities

Oversee daily front-of-house operations during shifts Ensure the tasting room presentation and cleanliness are maintained Support, coach, and lead servers and support staff on shift Handle guest concerns or issues as they arise Assign server sections, coordinate staff breaks, manage flow of service Assist in training and onboarding new front-of-house staff Support inventory management (cider, food, merchandise) Perform opening and closing procedures Ensure adherence to food safety and liquor service regulations Assist with pouring, serving, and clearing as needed during peak hours Work collaboratively with kitchen, bar, and management teams Lead by example in professionalism, efficiency, and customer care Participate in off-site tasting events or special functions as required

Physical and Mental Requirements

Ability to stand for extended periods; walk, talk, hear, push, pull, bend, crouch, lift Ability to lift and/or move up to 55 pounds regularly; keg handling required (keg dolly available)

Education, Experience, and Qualifications

High school diploma required; post-secondary hospitality training an asset Serve it Right certification required Valid driver's license and personal vehicle required 2+ years of restaurant, bar, or tasting room experience required Prior supervisory or shift lead experience strongly preferred Strong leadership, communication, and problem-solving skills Availability to work days, nights, weekends, and holidays
Job Types: Full-time, Part-time, Seasonal, Casual

Pay: From $17.50 per hour

Benefits:

Casual dress Discounted or free food Flexible schedule On-site parking
Shift:

4 hour shift 8 hour shift Day shift Evening shift Night shift
Work days:

Monday to Friday Weekends as needed
Licence/Certification:

Serve It Right Saskatchewan (required)
Work Location: In person

Expected start date: 2025-07-02