Job Description

Front of House Support

About Us:

Juniper Bistro is one of Banff's top 3 dining experiences, serving locally inspired cuisine with a plant-forward point of view. Our sunny dining room and spacious patio overlook the mountains and Vermilion lakes. As well as daily brunch and dinner services, our team host many private functions, meetings and events throughout the year. Join us on our journey to be Banff's best restaurant!

As a Front of House Support, you are the backbone of our dining experience, ensuring seamless service and exceptional hospitality for our guests. This role combines the responsibilities of a food expo, food runner, host, busser, banquet set-up, server, and barback to ensure the smooth operation of our restaurant and events. The ideal candidate will be able to handle a variety of tasks with efficiency, enthusiasm, and a commitment to providing exceptional customer service. The Front of House support must always perform their duties in a friendly and professional manner, focusing on providing an excellent customer experience to ensure that the customers have an enjoyable dining experience.

Key Responsibilities:

Deliver prepared food to Bistro customers, ensuring that meals have been prepared as per the customer's specification. Work as part of a team, maintaining open communication with front-end colleagues and kitchen staff. Engage and interact with customers to create a positive experience.
Requirements:

Previous experience in a customer-facing role is preferred Strong work ethic and positive team attitude. Friendly, open disposition
We Offer:

Competitive Wages, Tips & Benefits Hotel, Restaurant and Bakery Discounts Affordable Onsite Staff Accommodation Team Events & Activities
Belonging is one of our core values. We believe diversity is strength and welcome people from different backgrounds with open hearts. We create space for people to be their authentic selves and feel accepted in our community. We seek new team members with a wide range of experiences and are committed to eliminating barriers for applicants from equity seeking groups. If we can support you with accommodations during the application and hiring process, please reach out to hr@arctosbanff.ca.

Job Types: Full-time, Seasonal

Pay: From $15.00 per hour

Additional pay:

Bonus pay Tips
Benefits:

Company events Discounted or free food Employee assistance program Store discount Wellness program
Schedule:

Day shift Evening shift Morning shift Night shift Weekends as needed
Experience:

Customer service: 1 year (required)
Work Location: In person