Job Description

Join Our Vibrant Team as a Front of House Supervisor at Burger Crush!

Location: ColwoodStart Date: Immediately Hours: Approximately 35 hours per weekWage: Competitive, based on experience

About Burger Crush:At Burger Crush, we craft joy through every burger and interaction! Our success is built on Simplicity, Honesty, Consistency, Community, and Joy. We believe in a collaborative, respectful workplace where integrity and shared goals drive us forward.

The Role:Are you a natural leader with a passion for exceptional customer service and creating a positive atmosphere? Burger Crush is searching for an energetic and dedicated Front of House Supervisor to elevate our Colwood team! This pivotal role focuses on delivering outstanding customer experiences, maintaining impeccable cleanliness, and preserving our vibrant atmosphere. You will also be a key driver in fostering a positive team culture, ensuring both customers and team members feel engaged by supporting the managerial team in team building and connection initiatives. While experience is a plus, we are excited to train enthusiastic candidates with the right attitude. This position offers a fantastic opportunity to gain valuable leadership experience in the hospitality industry.

Key Responsibilities:

Lead FOH Operations: Drive smooth and efficient service by directing the team and expediting orders during busy periods. Champion Customer Engagement: Ensure every guest interaction is high-quality and joyful, from warm greetings to clear communication. Foster Positive Team Culture: Actively contribute to a supportive and engaging work environment through team-building and connection initiatives, ensuring high morale and engagement for both staff and customers. Team Coaching & Development: Train and mentor FOH team members on service protocols, menu knowledge, and our core values. Participate in hiring and developing new staff. Maintain Operational Standards: Oversee cleanliness by delegating and following up on FOH cleaning tasks. Ensure our restaurant's atmosphere (music, lighting, decor) and safety procedures are consistently met. Support Administrative Tasks: Assist with essential admin duties, such as tip distribution, and communicating FOH supply needs. Ensure Accountability: Provide constructive feedback and uphold our high service standards.
Who You Are:

An extroverted, outgoing, and hard-working team player with a great sense of humor, who embodies our core values. Experienced in customer service. Eager to learn and grow a career in hospitality. Proficient with Google Workspace. Social media savvy.
Job Type: Full-time

Pay: $22.00-$25.00 per hour

Expected hours: No less than 35 per week

Benefits:

Dental care Discounted or free food Extended health care Store discount
Language:

English (preferred)
Work Location: In person