Job Description

We are seeking a Front of House Manager to join our team and oversee the daily operations of our restaurant's front of house. The ideal candidate will have a passion for the restaurant industry and exceptional leadership skills.

Responsibilities

- Manage and lead the front of house staff

- Ensure excellent customer service is provided at all times

- Oversee reservations, seating, and customer inquiries

- Train new employees on restaurant policies and procedures

- Collaborate with the kitchen staff to ensure smooth operations

- Monitor inventory levels for front of house supplies

- Handle customer feedback and resolve any issues promptly

Skills

- Experience in restaurant management

- Strong leadership and interpersonal skills

- Proficiency with Point of Sale (POS) systems

- Knowledge of food handling and service standards

- Ability to work in a fast-paced environment

- Previous experience in bartending or cooking is a plus

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals

Ensure complete guest satisfaction and guest connection throughout each shift

Contribute to a positive team morale through contests and supporting team members on shift

Handle guest concerns and compliments Desire to develop and motivate the people around you to always be their best

Energetic and positive

Committed to being inclusive and embracing diversity

Previous restaurant leadership experience considered an asset

Key Requirements

Previous serving experience in a full-service restaurant or bar

Hospitality driven towards guests and team members

Opportunities

With our company, you will have the chance to:

Gain valuable leadership skills and experience

Grow your career in our rapidly expanding company

Cultivate your own development by working with senior leaders

Attend leadership development seminars and conferences

Learn about opportunities for taking part in new restaurant opens across Canada and the USA

Job Type: Full-time

Additional pay:

Tips

Benefits:

Discounted or free food

On-site parking

Store discount

Flexible language requirement:

French not required

Schedule:

10 hour shift

8 hour shift

Evening shift

Every Weekend

Monday to Friday

Morning shift

Night shift

Experience:

Serving: 1 year (required)

Leadership: 1 year (required)

Restaurant experience: 2 years (required)

Work Location: In person

Job Type: Full-time

Pay: $17.00-$18.00 per hour

Additional pay:

Tips
Benefits:

Discounted or free food On-site parking
Flexible language requirement:

French not required
Schedule:

10 hour shift 8 hour shift Evening shift Every Weekend Holidays Morning shift Night shift
Language:

English (preferred)
Work Location: In person