Are you a hospitality professional with leadership experience and a passion for creating unforgettable guest experiences? TuBird restaurant is looking for a Front of House Supervisor to join our team at the newly revitalized Rockwater Resort in beautiful Secret Cove.
Just a short ferry ride from Vancouver, the Sunshine Coast offers nearly 100 kilometers of stunning shoreline along the Salish Sea, framed by rugged coastal mountains. With its vibrant arts scene, welcoming communities, and four-season outdoor lifestyle, this is more than a job, it's a lifestyle upgrade.
Responsibilities:
Lead and support front-of-house staff during daily operations
Ensure exceptional guest service and satisfaction
Train and mentor servers and hosts to uphold service standards
Manage reservations, seating flow, and guest inquiries
Monitor cleanliness, presentation, and compliance with health regulations
Collaborate with kitchen and management teams to ensure smooth service
Handle customer feedback with professionalism and care
Qualifications:
Previous supervisory or leadership experience in hospitality
Strong communication and organizational skills
Ability to lead by example and foster a positive team environment
Knowledge of food, wine, and service standards
Flexible availability, including weekends and holidays
Serving It Right certification (or willingness to obtain)
Why Join Us:
Year-round employment in a stunning coastal setting
Supportive team culture under new leadership
Opportunities for growth and advancement
Competitive compensation and staff perks
Be part of a resort that's redefining hospitality on the Sunshine Coast
Job Types: Full-time, Part-time, Permanent
Benefits:
Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
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