Job Description

Company Overview

Mimi's is a family-friendly neighbourhood gastropub that prides itself on offering an amazing variety of food, stone-fired pizza, and an extensive beer and drink menu.

Summary

We are seeking a dedicated Front of House Supervisor to join our team at Mimi's Pub in the heart of the community. This role is crucial in ensuring exceptional customer service and smooth operations, contributing directly to our mission of providing a welcoming dining experience.

Responsibilities

Oversee daily front-of-house operations to ensure high standards of service. Train and mentor staff to enhance their skills and performance. Manage customer interactions to ensure satisfaction and resolve any issues. Maintain inventory control and assist with ordering supplies as needed. Implement and uphold health and safety regulations within the pub. Collaborate with kitchen staff to ensure seamless service during busy periods. Assist in scheduling shifts for front-of-house staff to optimize coverage. Monitor financial transactions and ensure accurate cash handling.

Qualifications

Proven experience in a supervisory role within the hospitality industry. Minimum of 2 years of serving and bartending experience. Familiarity with POS systems, including Toast. Excellent leadership skills with the ability to motivate a team. Strong communication skills and a customer-focused mindset. Ability to manage multiple tasks in a fast-paced environment. Experience in staff training and development is preferred. Knowledge of health and safety regulations related to food service.

Call-To-Action:

If you are passionate about creating memorable dining experiences and leading a dynamic team, we invite you to apply today and be part of our vibrant community at Mimi's Pub!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 28 - 40 per week

Benefits:

Discounted or free food Flexible schedule On-site parking
Application question(s):

Do you have a reliable form of transportation to ensure you will arrive to your shifts on time?
Experience:

Bartending and serving: 1 year (required)
Language:

English (required)
Licence/Certification:

Proserve (required)
Work Location: In person