Job Description

Overview

We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. This role is essential in ensuring a seamless dining experience for our guests while managing front-of-house operations. The ideal candidate will possess strong leadership skills, a passion for customer service, and a solid background in the food service industry.

Responsibilities

Oversee daily front-of-house operations, ensuring exceptional customer service and satisfaction. Train and develop staff on food handling, service techniques, and POS systems including Aloha POS and Micros POS. Manage inventory control and assist in budgeting to optimize operational efficiency. Supervise staff during shifts, providing guidance and support to ensure smooth service flow. Conduct interviews and assist with hiring processes to build a strong team. Ensure compliance with food safety standards and regulations. Collaborate with kitchen management to coordinate food preparation and production. Handle cash management duties accurately and efficiently. Address customer inquiries or complaints promptly to maintain high service standards.

Experience

Proven experience in a supervisory role within the food industry, preferably in quick service or casual dining settings. Strong background in restaurant management with knowledge of fine dining practices being a plus. Familiarity with kitchen management, including food production and catering services. Demonstrated skills in staff training, development, and team management. Experience with budgeting and inventory control processes is highly desirable. Excellent customer service skills with the ability to lead by example in a fast-paced environment. Culinary experience or formal hospitality management education is advantageous. Join us as we strive to provide an outstanding dining experience while fostering a positive work environment for our team members.
Job Type: Part-time

Pay: $17.20-$20.00 per hour

Expected hours: 35 - 40 per week

Language:

English (preferred)
Work Location: In person