Job Description

Job Overview

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of our establishment. This role is crucial in ensuring that our guests receive exceptional service and that our front-of-house team operates efficiently. The ideal candidate will possess strong leadership skills, a passion for the food industry, and a commitment to creating a welcoming atmosphere for both staff and customers.

Responsibilities of the role:

Manage daily front-of-house operations, ensuring high standards of service and guest satisfaction. Supervise, train, and mentor front-of-house staff, including servers, hosts, and barista/bartenders. Conduct interviews and assist in the hiring process for new team members. Ensure compliance with food handling and safety regulations and liquor service regulations. Collaborate with kitchen staff to coordinate food preparation and service flow. Address guest inquiries, complaints, and feedback promptly to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Monitor inventory and ordering. Oversee the POS system for accurate order processing and cash handling, process cash outs and staff tips.

We are looking for the following qualities in our ideal candidates:

A passion for providing genuine hospitality and dedication to delivering an exceptional service experience to our guests. Self motivated to develop your skills and industry knowledge. Highly organized and efficient, with great communication and leadership skills, superior attention to detail. A cheerful disposition and strong work ethic. Must be over the age of 19 and have a Serving It Right certificate. Minimum 2 years in a management position or 5 years working in the restaurant industry. Familiarity with POS systems and cash handling procedures is essential.

What we can provide you:

Competitive salary based on experience and a generous hourly tip rate. Extended health care benefits. Flexible schedule. The opportunity to grow with our team and develop your skills. Staff incentives and discounts Free daily staff meal
Join us as we strive to create memorable experiences for our guests while fostering a positive work environment for our team!

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Additional pay:

Tips
Benefits:

Dental care Discounted or free food Extended health care Flexible schedule Life insurance On-site parking Paid time off Store discount Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Day shift Evening shift Monday to Friday Overtime Weekends as needed
Language:

English (preferred)
Work Location: In person