Job Description

Overview

We are seeking a dedicated and dynamic Front of House Manager to join our team. This role is essential in ensuring a seamless dining experience for our guests while managing the front-of-house operations. The ideal candidate will possess strong leadership skills, a passion for customer service, and a comprehensive understanding of the food industry. You will be responsible for supervising staff, maintaining high standards of food safety, and fostering a welcoming environment that reflects our commitment to hospitality.

Duties

Oversee daily front-of-house operations, ensuring exceptional customer service at all times. Supervise and train staff, including servers and bartenders, promoting teamwork and effective communication. Manage the POS system to ensure accurate billing and efficient service. Ensure compliance with food safety regulations and maintain cleanliness in dining areas. Collaborate with kitchen staff to streamline service and enhance menu offerings. Handle customer inquiries, feedback, and complaints professionally to ensure guest satisfaction. Monitor inventory levels of supplies and coordinate with suppliers as needed. Assist in scheduling shifts and managing employee performance to maintain high operational standards.

Experience

Previous experience in a supervisory role within the food industry is preferred. Strong background in customer service with a focus on hospitality excellence. Knowledge of bartending practices is a plus, along with familiarity with kitchen operations. Experience with POS systems is advantageous for efficient transaction management. A commitment to food safety standards and practices is essential for this role. Excellent communication skills and the ability to manage a diverse team effectively.
Join us in creating memorable experiences for our guests while leading a passionate team dedicated to excellence in service!

Job Types: Full-time, Part-time

Pay: $19.00-$21.00 per hour

Expected hours: 30 per week

Additional pay:

Tips
Benefits:

Discounted or free food Flexible schedule
Schedule:

8 hour shift Every Weekend Holidays Morning shift
Experience:

Restaurant management: 5 years (required)
Language:

English (required)
Work Location: In person