Front Desk Team Lead Job in Trilliant Hospitality Group

Front Desk Team Lead

Squamish, BC, CA, Canada

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Job Description

We're a locally owned hotel in Squamish looking for a friendly and experienced Front Desk Team Lead to help guide our front desk operations and support our guest services team. If you enjoy creating great guest experiences and keeping things running smoothly, this role could be a great fit.

Your day-to-day may include:

Leading and supporting the front desk team during daily operations Greeting guests, handling check-ins/check-outs, and managing reservations Answering questions and resolving concerns in a friendly, professional way Coordinating with housekeeping and maintenance for smooth guest stays Keeping records accurate and organized Helping train new team members and maintaining service standards Setting a positive example for guest service and teamwork

What we're looking for:

1+ year of experience in a hotel front desk or supervisory role Confident communicator with strong leadership skills Organized, reliable, and calm under pressure Comfortable using hotel management software and multi-line phones Able to work a flexible schedule, including weekends and holidays Additional language skills are a plus
If you're passionate about hospitality and enjoy helping others succeed, we'd love to hear from you! Please send us your resume - we look forward to meeting you.

Job Types: Full-time, Part-time, Permanent

Pay: $23.00-$26.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Extended health care On-site parking Paid time off
Work Location: In person

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