Job Description

Job Overview

We are seeking a professional and organized Front Desk Agent to serve as the first point of contact for our clients and visitors. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions within a dynamic office environment. The ideal candidate will possess strong communication skills, proficiency in office software, and experience in clerical or medical office settings. This position offers an opportunity to contribute to a well-organized team while developing valuable administrative skills.

Responsibilities

Greet visitors and clients in a courteous and professional manner Answer multi-line phone systems promptly and efficiently, directing calls as needed Manage appointment scheduling Handle filing, record keeping, and document management with attention to detail Provide customer support by addressing inquiries both in person and over the phone Experience working with Dental insurance and dental software.

Skills

Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook) Experience with data entry, filing, and clerical tasks in an office setting Excellent customer service skills with professional phone etiquette and organizational abilities Ability to operate multi-line phone systems efficiently Attention to detail for proofreading documents and managing records accurately Prior administrative experience preferred; experience in medical or dental offices Strong organizational skills with the ability to prioritize tasks effectively
This position is ideal for candidates who are highly organized, personable, and eager to support a professional office environment through excellent administrative skills.

Job Type: Part-time

Pay: $22.00-$25.00 per hour

Expected hours: 20 per week

Experience:

Dental administration : 2 years (preferred)
Language:

English (preferred)
Work Location: In person

Application deadline: 2025-11-30