Job Description

Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. This role is essential in providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office. The ideal candidate will have strong clerical skills, excellent communication abilities, and experience with office management systems. Prior experience in medical or dental offices is a plus, but not required. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Duties

Greet visitors and clients warmly, providing a positive first impression Manage multi-line phone systems, directing calls efficiently and professionally Schedule appointments and maintain calendars using Microsoft Office and Google Workspace tools Perform data entry with accuracy into various software platforms such as QuickBooks and office management systems Handle filing, record keeping, and document organization to ensure easy retrieval of information Assist with billing, bookkeeping, and basic bookkeeping tasks as needed Support administrative tasks including proofreading documents, managing correspondence, and preparing reports Maintain a clean and organized front desk area to promote a welcoming environment Provide customer support by addressing inquiries promptly and professionally Support medical or dental office operations by managing patient records and appointment scheduling when applicable

Qualifications

Proven clerical or administrative experience, preferably in a medical or dental setting Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry applications Experience with QuickBooks or similar bookkeeping software is desirable Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Strong phone etiquette and customer service skills for handling inquiries via multi-line phone systems Attention to detail for proofreading documents and managing records accurately Ability to type quickly and accurately for efficient data entry Previous experience in front desk or reception roles is preferred but not mandatory Knowledge of office procedures including filing, record keeping, and appointment scheduling
This position requires a professional demeanor, excellent communication skills, and the ability to manage multiple responsibilities efficiently. The successful candidate will be instrumental in creating a positive experience for clients while supporting the daily operations of our office.

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$28.00 per hour

Expected hours: 50 per week

Benefits:

Dental care Extended health care On-site parking Paid time off Profit sharing
Ability to commute/relocate:

Ridgeway, ON: reliably commute or plan to relocate before starting work (preferred)
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (preferred)
Work Location: In person