Job Description

Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team at a busy dental office. The ideal candidate will be the first point of contact for our patients, providing exceptional customer support and ensuring a smooth flow of operations. This role requires strong phone etiquette, administrative skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

Greet patients and visitors warmly as they arrive at the office. Answer phone calls promptly, providing information and assistance as needed. Schedule appointments and manage the appointment calendar effectively. Perform data entry tasks accurately, maintaining patient records and files. Handle administrative duties such as filing, scanning, and managing correspondence. Operate office equipment and phone systems to facilitate communication. Assist with insurance verification and patient inquiries regarding their accounts. Maintain a clean and organized front desk area to create a welcoming environment.

Requirements

Previous experience in a dental office or similar administrative role is preferred but not required. Previous experience with Dentrix and Recall Max is an asset. Strong phone etiquette with excellent verbal communication skills. Proficient in data entry with attention to detail. Familiarity with computerized office systems and standard office procedures. Ability to multitask and prioritize effectively in a busy setting. Excellent customer support skills with a friendly demeanor. High school diploma or equivalent; additional certification in office administration is a plus.
Join our dedicated team where you can make a positive impact on our patients' experiences while developing your professional skills in a supportive environment.

Job Type: Part-time

Pay: $18.50-$24.00 per hour

Benefits:

Dental care Flexible schedule On-site parking
Ability to commute/relocate:

Mississauga, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

knowledge of dental terminologies
Language:

Mandarin (preferred)
Work Location: In person