Job Description

Front Desk Receptionist (Part-Time)

Location:

Sage Sport Institute - Kamloops, BC

Starting Wage:

$20/hour +

About Us:

We are Sage Sport Institute, a multidisciplinary sports medicine clinic in Kamloops specializing in physiotherapy, massage therapy, athletic therapy, kinesiology, and orthopaedic surgery consultations. Our mission is to help clients recover from injuries and return to their favorite activities through our diverse services.

:

We are seeking a dependable and organized Front Desk Receptionist to join our friendly team. In this role, you will play a key part in supporting our clients and practitioners by managing the administrative processes surrounding appointments. You will be the first point of contact for clients, providing exceptional customer service and ensuring the smooth operation of the clinic.

Key Responsibilities:

Booking and managing client appointments through Jane App. Greeting and arriving clients with a professional and welcoming demeanor. Answering phone calls and directing inquiries to the appropriate team members. Processing payments for appointments and clinic products. Direct billing private insurance for physiotherapy and massage therapy services. Monitoring and responding to emails in the reception inbox. Scanning and managing client documents, including direct billing consent forms. Maintaining the clinic's tidiness, including laundry cycling and housekeeping Ensuring compliance with privacy and confidentiality protocols.

Requirements:

Experience in a reception, customer service, or administrative role is an asset. Familiarity with Jane App or other scheduling software is an advantage. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to multitask and stay calm in a fast-paced environment. Friendly and professional demeanor with a focus on client care.

Schedule:

Part-time hours will vary, with shifts typically on weekdays. Occasional evening or weekend shifts may be required.

What We Offer:

Starting wage of $20/hour or higher. A collaborative and supportive work environment. Opportunities to develop administrative and healthcare-related skills.

How to Apply:

If you are organized, client-focused, and ready to be part of a dynamic team, we want to hear from you! Please submit your resume via email to

operations@sagesportinstitute.com

along with a brief cover letter explaining why you're the ideal candidate for this role.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

Casual dress Company events Flexible schedule On-site gym On-site parking
Schedule:

4 hour shift Evening shift Monday to Friday Weekends as needed
Education:

Secondary School (preferred)
Work Location: In person