Job Description

About us

Wellspring Health and Wellness Clinic is a Multi specialty clinic in Stoney Creek, ON. We are professional and customer-centric.

Our work environment includes:

Modern office setting Growth opportunities Wellness programs
Front Desk Receptionist

Duties:
- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Maintain patient records and update information as needed
- Assist with billing and insurance claims processing
- Handle general clerical tasks such as filing, faxing, and scanning documents
- Coordinate with therapists to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns

Skills:
- Previous experience working in a medical or wellness clinic preferred
- Proficient in using Jane or similar software for scheduling and documentation
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor with a customer service mindset

This is an excellent opportunity for an individual who is looking to join a dynamic team in a professional setting. The Front Desk Receptionist plays a crucial role in ensuring smooth operations and providing exceptional customer service to patients. If you have the necessary skills and experience, we invite you to apply for this position.

Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team.

Job Type: Part-time

Pay: $18.00-$21.00 per hour

Expected hours: 20 - 25 per week

Benefits:

Casual dress Flexible schedule Store discount
Education:

Secondary School (preferred)
Experience:

Front desk: 2 years (required) Janeapp software: 2 years (required) WSIB and MVA billing: 1 year (required)
Work Location: In person