Front Desk Receptionist & Customer Service Representative Job in Treat Hearing Health Care

Front Desk Receptionist & Customer Service Representative

Ottawa, ON, CA, Canada

Apply Now

Job Description

Our busy hearing clinic is looking for a detail-oriented, organized, and friendly receptionist & customer service representative to join our team.

Excellent telephone communication skills and etiquette are essential. Ideal candidates must have great customer service skills and strong ability to multitask.

Job-specific training will be provided on the technologies, systems and processes we use in our clinic. We are a modern clinic; computer and technology literacy is required.

This position is full-time, Monday to Friday from 9:00am-5:00pm. We are located near Downtown Ottawa at Lebreton Flats, across from Pimisi LRT Station.

Qualifications

Experience in customer service is a big plus, but not mandatory Bilingualism in French is a big plus, but not required

Key Job responsibilities include:

Pleasantly and promptly answering the phone and engaging clients, understanding their needs, and booking appointments appropriately Using Google Sheets for tracking phone call outcomes and monitoring other key performance indicators Using our office management system to schedule appointments, communicate with clients, create invoices, and submit 3rd Party insurance billing Greeting clients and checking them in Receiving customer payments Managing daily shipping and receiving items Responding to email inquiries from clients and vendors Keeping the office clean and tidy Disinfecting audiological instruments Basic troubleshooting for hearing aids Other general office duties that may be required
If you are interested in this position, please email with your resume. Only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $50,000.00 per year

Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.