Job Description

Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency in office software, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Looking for a friendly, supportive team player who contributes to a positive office environment.

Experience in medical or optical is a plus, but not required. The position offers within a supportive team.

Front desk duties as well as helping pre test patients , taking patient history and helping the office run smoothly.

Responsibilities

Greet clients and visitors warmly, ensuring a positive first impression Manage phone systems, answering calls appropriately with professional phone etiquette Schedule appointments Handle filing, document management, and organization Assist with administrative tasks such as copying, scanning, and faxing documents MSI and insurance billings Maintain a clean and organized front desk area to promote a welcoming environment Collaborate with team members to ensure smooth office operations Preparing patients for exam-Performing pre-testing (autorefraction, retinal photos, OCT) Accurately recording patient histories Assisting the optometrist during exams as needed Educating patients on contact lens care and eyewear options Maintaining equipment, exam rooms, and cleanliness Supporting front-desk tasks when required

Experience

Prior office experience preferred, especially in clerical or administrative roles with excellent customer service Strong organizational skills Excellent communication skills with professional phone etiquette Ability to handle multiple priorities efficiently in a fast-paced environment
Job Type: Full-time

Expected hours: 40 per week

Benefits:

Dental care Extended health care Vision care
Work Location: In person