Job Description

Overview

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service in a fast-paced environment. This role is essential in ensuring smooth operations at the front desk of our Physiotherapy office, where you will manage various administrative tasks while maintaining a welcoming atmosphere for patients.

Responsibilities

Greet and assist patients as they arrive at the dental office, ensuring a positive first impression. Manage phone systems to handle incoming calls, schedule appointments, and respond to inquiries. Maintain patient records and manage appointment scheduling using computerized systems. Process patient information and payments accurately. Provide clerical support, including filing, data entry, and maintaining office supplies. Collaborate with staff to ensure efficient office operations and patient flow. Address patient concerns and provide customer support to enhance their experience.

Qualifications

Previous experience as a Front Desk Receptionist or in a similar role . Strong customer service skills with the ability to communicate effectively with patients and staff. Familiarity with phone systems and clerical duties in an office setting. Excellent typing skills and attention to detail for accurate record keeping. Ability to work independently while also being a team player in a collaborative environment. Experience in Physiotherapy as a asset .
Job Type: Full-time

Pay: $19.00-$21.00 per hour

Benefits:

Extended health care Flexible schedule On-site parking
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

Mandarin (preferred)
Work Location: In person