Job Description

The Apollo Clinic, with busy multi-disciplinary practices in Abbotsford and Chilliwack, is looking for a full time Receptionist in Abbotsford. The position offers you the opportunity to be part of a dedicated team of healthcare practitioners and staff who are committed to providing exceptional patient care in the Fraser Valley. The positions require self-motivated, conscientious, bright individuals who will be eager to learn, work as dependable team players, and display a positive and supportive attitude at all times. We are looking for a receptionist to join our Abbotsford physiotherapy clinic. This position begins as

part-time (20-30 hours per week)

, scheduled in 4-hour shifts, with the opportunity to grow into a

full-time role

as the clinic expands. You'll work weekday shifts (morning, midday, or evening) and occasional Saturday mornings on rotation. Flexibility to cover for co-workers during vacations or illness is required.

Job Duties Include:

Interacting with patients on the phone and in the clinic Answering phone inquiries Booking appointments Taking payments Submitting extended medical billings--Blue Cross and eHealth Updating therapist schedules--break times, holidays, sick days, etc. Emailing new referrals to ICBC adjusters Calling ICBC for adjuster contact information for each patient Answering in-clinic Skype messages Calling late or "no show" patients Checking phone messages and returning calls Responding to therapists' needs / requests Cancelling and rescheduling appointments for therapists who are ill Filling open spots with wait list appointments Balancing end of day transactions Fulfilling other general office duties as assigned Covering shifts for colleagues who are absent due to vacations or illness

Requirements for the Position:

Strong computer skills (preference will be given to those applicants who are already familiar with the Janeclinic software program) Excellent spoken and written communication skills Fluent in English and Punjabi is an asset Previous experience dealing with the public (preference will be given to those applicants with prior reception / secretarial experience in a clinical setting) A positive, accommodating attitude A welcoming, cheerful, and supportive demeanor A willingness to learn new skills on an ongoing basis A willingness to commit to a long-term position (NOTE! Please do notapply for this position if you are only wanting temporary or summer employment.)
Job Type: Part-time

Expected hours: 20 - 30 per week

Benefits:

Company events On-site parking
Application question(s):

Do you plan to continue in this position long-term, without returning to school in the next 6 months?
Location:

Abbotsford, BC (required)
Work Location: In person