Job Description

FRONT DESK MANAGER
Who is a Front Desk Manager?
The Front Desk Manager will support the General Manager in ensuring the Club has a great Culture for both Members and Associates. This associate will prioritize all interactions with Members.
What will you be doing?

• Support the General Manager with the overall financial management of the club
• Responsible for the recruitment, training, scheduling, development and performance management of of all direct reports
• Support Club Management with handling Member concerns with professionalism and care.
• Responsible for the implementation of all Member Programs

Do you have what it takes?

• Passion for Fitness
• 2+ years in a Front Desk or Sales role with GoodLife or 2+ years in an external management role
• Proven success in leading, training and motivating teams
• Strong sales and customer service background
• Success in exceeding individual and team sales goals
• Previous management experience in the fitness industry a strong asset
• Degree or diploma in Business or Management is an asset
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What's in it for you?

• Ongoing training and development including hands on training, classroom training and e-learning
• Opportunities for advancement include: Assistant General Manager, General Manager and Divisional Manager
• Competitive compensation including commission and bonuses
• Group health care plans
• Fun and energetic atmosphere to come to every day!

Compensation: $44,000.00 - $60,000.00
This job posting is for an existing vacancy.
Diversity and Inclusion
At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Recruitment Fraud Alert
Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.
Protect yourself:
GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text.
Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.

Skills Required