Job Description

Are you passionate about creating memorable guest experiences? Do you thrive in dynamic environments and love a role that keeps you on your toes? We're looking for a

friendly, detail-oriented Front Desk Agent / Night Auditor

to join our team!

Reporting to the Front office Manager, we are looking for a dynamic individual with exemplary customer service while being responsible for producing reports, ensuring that daily guest transactions are reviewed and posted to the correct accounts before the end of each business day. This individual has to be available to work Mornings Evenings and Night Audit shifts.

Responsibilities:

Respond to guest inquiries, concerns, complaints and requests as needed Provide guest arrival and departure experiences, including greeting, check-in, and shuttle services. Provide accurate and timely information about events and services available to guests. In the capacity of Night Auditor, produce end of day reports for other departments and complete tasks of the Night Audit function, ensuring timely and accurate reports. Post transactions and perform other end-of-day procedures; Verify that revenue is accurately balanced for the day. Verify that all end of day functions have been performed by other departments Balance cash drawers and record of receipts Manage wake up calls
Qualifications:

Knowledge with using Opera / Micros considered an asset Quick to smile and engage in conversation Previous hotel and/or accounting experience considered an asset Very organized and detail oriented Excellent grooming standards Quick to smile and engage in conversation Excellent command of English, a second language is an asset Must have a vehicle to drive to work. Good knowledge of computers and a variety of programs Experience managing a cash float, credit cards and a variety of currencies Ability to work unsupervised and make quick sound decisions when required Applicants must be legally eligible to work in Canada Level 1 Emergency First Aid Certified preferred
Job Type: Full-time

Additional pay:

Overtime pay
Schedule:

8 hour shift Day shift Evening shift Holidays Morning shift Night shift Weekends as needed
Work Location: In person

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

Dental care Extended health care Vision care
Work Location: In person