We are seeking a professional and organized Front Desk Executive to join our team who can communicate fluently in English, Punjabi and Hindi. The ideal candidate will serve as the first point of contact for visitors and clients, providing exceptional customer service and administrative support. This role requires strong communication skills, proficiency with MS Office, and the ability to handle multiple tasks efficiently in a fast-paced environment. Experience in a similar profile is required. The Front Desk Executive plays a vital role in maintaining smooth office operations and ensuring a positive experience for all guests and staff.
Responsibilities
Greet visitors and clients warmly, ensuring a welcoming environment
Manage multi-line phone systems, directing calls appropriately with professional phone etiquette
Maintain cleanliness and organization of the front desk area
Provide excellent customer support by addressing inquiries promptly and professionally
Handle incoming and outgoing mails
Collect payments from customers in cash/card, and handle petty cash
Assist with creating purchase orders, coordinating with trucking companies and suppliers
Order and manage office supplies
Skills
Strong proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Excellent organizational skills with attention to detail
Effective communication skills, both verbal and written, including phone etiquette
Ability to handle multiple tasks efficiently in a busy environment
Familiarity with multi-line phone systems and front desk operations
Customer service-oriented mindset with a professional demeanor
Ability to proofread documents carefully and maintain confidentiality when handling sensitive information
Job Type: Full-time
Pay: $20.00-$24.00 per hour
Expected hours: 40 per week
Benefits:
Dental care
Extended health care
On-site parking
Store discount
Vision care
Work Location: In person
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