Job Description

Full-Time Front Desk - Premium Pet Resort | $19/hr + Tips | Dog-Friendly Workplace

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Location: North Vancouver, BC

Hours: 9 AM-5 PM, 5 days/week (includes weekends/holidays)

Join a Team That Loves Pets as Much as You Do

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At Jet Pet Resort North Shore, we provide premium dog daycare and overnight boarding for cats and dogs. Our clients trust us to care for their pets like family. This is a full-time, career-focused role for someone who thrives in a customer-facing environment and has a genuine love for animals.

What You'll Do

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Greet clients and pets with warmth and professionalism Help clients choose services, prepare quotes, and book stays Handle calls, emails, SMS, and social media inquiries efficiently Confirm bookings and keep clients updated throughout their pets' stay Manage check-ins, check-outs, and client file updates Offer tours to potential clients and make excellent first impressions Post daily photos and videos of pets online Handle client concerns with empathy and professionalism Support the team with additional operational tasks as needed

Ideal Candidate Profile

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Reliable, punctual, and professional Highly organized and comfortable multitasking in a fast-paced setting Detail orientated- comfortable working with Works well independently and as part of a team Has pet care experience (dogs and cats) Calm under pressure and confident handling challenges Customer service or sales experience required Strong tech and communication skills Willing to obtain Pet and Human First Aid & CPR certification Loves animals and treats every pet as their own

Why You'll Love Working Here

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$19/hr + tips Paid training and professional development opportunities Career growth potential into leadership roles Bring your dog to work! Friendly, upbeat workplace Be surrounded by pets every day

How to Apply

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Send us your resume and a short cover letter telling us why you'd be the perfect fit to greet our guests and care for their pets like they're your own.