Job Description

Job Overview

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and patients, providing exceptional customer service while managing administrative tasks in a fast-paced environment. This role is essential in creating a welcoming atmosphere and ensuring smooth operations at the front desk of our dental or medical office.

Duties

Greet and assist patients and visitors as they arrive, ensuring a friendly and professional atmosphere. Manage incoming calls using phone systems, directing calls to appropriate personnel or taking messages as necessary. Schedule appointments and maintain an organized calendar for the office, utilizing electronic medical records systems such as Epic or Dentrix. Collect patient information, verify insurance details, and process necessary paperwork efficiently. Handle administrative tasks including filing, data entry, and maintaining patient records in compliance with confidentiality regulations. Respond to inquiries regarding services, procedures, and office policies with accurate information. Coordinate with dental or medical staff to ensure seamless patient flow throughout the office.

Skills

Proficiency in phone systems and strong communication skills are essential for effective interaction with patients and staff. Previous experience as a Dental Receptionist or in a Medical Office is highly desirable. Familiarity with medical terminology is beneficial for understanding patient needs and documentation requirements. Strong administrative skills with attention to detail to manage multiple tasks effectively. Experience with electronic medical records systems such as Epic or Dentrix is preferred. Ability to work well under pressure while maintaining a positive attitude and professionalism at all times.
Join our team as a Front Desk Receptionist where you will play a crucial role in delivering outstanding service while supporting the operational needs of our dental or medical practice!

Job Type: Seasonal
Contract length: 3 months

Pay: $15.00-$25.00 per hour

Expected hours: No more than 20 per week

Benefits:

On-site parking
Flexible language requirement:

French not required
Language:

Mandarin (required)
Work Location: In person

Expected start date: 2025-06-10