Job Description

Education: Secondary (high) school graduation certificate Experience: Experience an asset or equivalent experience

Work setting

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Hotel, motel, resort

Tasks

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Register arriving guests and assign rooms Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Perform light housekeeping and cleaning duties Provide customer service

Computer and technology knowledge

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Multi-line switchboard Word processing software Central reservation system (CRS) Spreadsheet Internet

Work conditions and physical capabilities

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Attention to detail Fast-paced environment Standing for extended periods Work under pressure

Personal suitability

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Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player

Screening questions

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Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? What is the highest level of study you have completed?

Health benefits

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Dental plan Health care plan Vision care benefits

Financial benefits

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Group insurance benefits Life insurance Work Term: Permanent Work Language: English * Hours: 40 hours per week