Job Description

Location:

Leslieville, Toronto, Ontario

Employment Type:

Part-Time / Full-Time (Morning, Evening, and Weekend Shifts Available)

Start Date:

July/August 2025

Compensation:

Hourly wage + performance-based perks

Reports To:

Assistant General Manager

Be the Face of Toronto's Newest Luxury Fitness Experience

VimaLife is redefining what a fitness club can be -- modern, elegant, and rooted in excellence. Located in the heart of Leslieville, our brand-new luxury facility offers a premium training experience backed by science, community, and high-touch service.

We're looking for polished, personable, and proactive

Front Desk Associates

to be the first impression for every member and guest who walks through our doors.

Role Overview

As a Front Desk Associate at VimaLife, you are the heartbeat of the member experience -- from warm welcomes to seamless support. You'll create a concierge-level environment where clients feel known, supported, and inspired every time they visit.

Key Responsibilities

Greet members and guests with enthusiasm, professionalism, and attentiveness Manage check-ins, bookings, memberships, and point-of-sale transactions Respond to in-person, phone, and email inquiries with clarity and care Support daily opening and closing procedures, ensuring the facility is spotless and inviting Assist with new member onboarding and studio tours Coordinate with trainers, managers, and cleaning staff to ensure smooth day-to-day operations Maintain a thorough knowledge of all services, offerings, promotions, and studio policies Help uphold the premium aesthetic and culture of the brand Conduct opening, mid-shift, and/or closing walk-throughs of the entire club, ensuring facility is well-ordered, stocked and maintained Handle client feedback or issues with poise and escalate when needed Represent Vimalife at community and social events

What We're Looking For

1+ year experience in front-of-house, hospitality, customer service, or retail (luxury or wellness industry experience is a plus) Exceptional communication, organization, and multitasking abilities A polished, warm, and engaging demeanor Passion for health, fitness, and providing world-class service Comfortable working in a fast-paced, high-touch environment Tech-savvy and familiar with scheduling, CRM, or POS systems Punctual, reliable, and solutions-oriented

Perks & Benefits

Complimentary VimaLife membership Wellness perks, retail discounts, and access to workshops Opportunities for advancement in a growing luxury fitness brand Work in a beautiful, inspiring space with a high-performing team Be part of a launch team shaping the client experience from day one

VimaLife is proud to be an inclusive, people-first employer.

We welcome applicants from all backgrounds who are excited to help shape the future of fitness in Toronto.

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Additional pay:

Bonus pay Commission pay
Benefits:

Flexible schedule On-site gym On-site parking Paid time off Wellness program
Flexible language requirement:

French not required
Schedule:

Evening shift Morning shift Weekends as needed
Experience:

High-end sales: 1 year (preferred) Social media management: 1 year (preferred)
Work Location: In person