Front Desk Associate Job in Quality Inn and Suites

Front Desk Associate

Sault Ste. Marie, ON, CA, Canada

Quality Inn and Suites

24 Current Jobs Openings

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Job Description

Job description

Job Overview - Description & Duties

Quality Inn & Suites looking for a front desk associate part of the guest services team.

Requirements:

Service Driven, Team Player

Dependable

? Excellent Customer Service and Sales Skills.

? Able to work various shifts as assigned including nights.

? Ultimately responsible for seeing each guest has a comfortable stay

Responsibilities:

Greet guests upon arrival, speaking English is important. Check guests in, provide the necessary information Take room reservations, make or cancel reservations over the phone, email or in person Ensure all guest are happy answer guest inquiries and resolve any guest issues in a timely fashion and ensure guest satisfaction. Handle guest departures according to the hotel standard, process payment Answer hotel phone greet the caller and transfer calls. Handle guest wake up calls Other duties as assigned

Additional Skills,

Strong Computer skills in Microsoft Office

Previous hotel front desk experience but not necessary.

Job Type: Part-time

Pay: $18.16 per hour

Benefits:

Dental care Extended health care Life insurance On-site parking Vision care
Experience:

Hotel Front Desk: 1 year (required) customer service: 2 years (preferred)
Work Location: In person

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