Job Description

About Us

KHEL is a fully air-conditioned indoor sports facility offering

badminton, volleyball, and pickleball

. We pride ourselves on delivering a

fun, clean, and organized experience

for athletes and families in our community.

Job Overview

We are looking for a

reliable, energetic, and creative Front Desk Associate

to be the face of KHEL. This is a

full-time opportunity

where you'll play a vital role in

customer service, facility coordination, program management, and content creation

. If you're friendly, tech-savvy, and love sports, this is the place for you!

Key Responsibilities

Greet and assist walk-in customers and members with professionalism and warmth Handle phone, email, and WhatsApp inquiries promptly Manage customer accounts, bookings, attendance, and memberships Support kids' and adults' training programs, drop-ins, and camps Coordinate with coaches, organize schedules, and process registrations Collect payments, issue receipts, and maintain accurate financial records Provide on-site support during tournaments, events, and promotions Ensure the front desk area and facility remain clean, safe, and organized

Create and edit promotional content

(videos, posters, social media posts) to highlight KHEL programs and events

Key Skills & Qualifications

Excellent

communication and interpersonal skills

Strong

organization and multitasking abilities

Customer service or front desk experience preferred

Proficiency in Canva, CapCut, or similar tools

for content creation (mandatory) Basic knowledge of

Excel, Google Sheets, and email platforms

Dependable, punctual, and team-oriented Passion for sports and working with families is a big plus

Schedule

Full-time position

Evening and weekend availability required (flexible scheduling)
If you're passionate about sports, enjoy working with people, and have the creativity to bring our programs to life online and offline, we'd love to hear from you!

Job Type: Part-time

Pay: $17.20-$23.63 per hour

Benefits:

Flexible schedule
Language:

English (preferred)
Work Location: In person