Job Description

FRONT DESK ASSOCIATE

CAMPUS SERVICES

Competition No.

25.07.187

CATEGORY

SALARY

CLOSING DATE

Casual (less than 35 hours per week) MSA Band A (Steps 1-8): $15.415 - $22.434 per hour. July 23, 2025

About Us

------------



MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton's diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Metis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.



Our comprehensive undergraduate university offers 55 programs to more than 19,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

Opportunity

---------------


MacEwan University is seeking Front Desk Associates for up to 2 casual opportunities with our Campus Services department. You will be responsible for providing customer service and clerical functions in Round House and Hospitality Services. You will also be performing opening and closing front desk duties under the direction of management.


Key responsibilities include:

Providing accurate and timely customer service by helping customers; Making bookings and assisting with set-up for meetings/events; Providing prompt and effective resolution of customer service complaints and inquiries; Processing invoice transactions; and Completing daily tasks to comply with daily operations.
####

SKILLS

You will have:

The ability to use word processing, spreadsheet, and database applications at a basic level; The ability to use social media platforms to create materials for Hospitality events; Excellent organizational skills; and The ability to follow oral and written instructions.
####

QUALIFICATIONS

A minimum of a high school diploma. A minimum of 1 year of related retail experience. A minimum of 2 weeks of general courses or training in databases and spreadsheet applications. Experience with marketing and Canva is strongly preferred. An equivalent combination of education and experience may be considered.
####

POSITION REQUIREMENTS

The ability to work flexible and additional hours including evenings and weekends.
####

BENEFITS

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

Competitive base pay Continuous learning culture * Opportunities for career growth