Front Desk Agent
Job Description
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Duties are not limited
Job Types: Full-time, Permanent
Pay: $17.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Experience:
Customer service: 2 years (required)
Work Location: In person
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Job Detail
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Job IdJD2739061
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSherwood Park, AB, CA, Canada
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EducationNot mentioned