Front Desk Agent

High River, AB, Canada

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Perform all check-in and check-out tasks.
Manage online and phone reservations.
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay).
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for guests
Maintain updated records of bookings and payments

Job Types: Full-time, PermanentSalary: From $15.50 per hourSchedule:

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