Job Description

: Front Desk Agent Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Answer phone calls, take messages, and handle guest inquiries
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and ensure accurate booking information
- Handle guest complaints or concerns with empathy and professionalism
- Maintain a clean and organized front desk area Qualifications:
- High school diploma or equivalent required
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Ability to work flexible hours, including evenings, weekends, and holidays We offer competitive pay rates, opportunities for career growth, and a positive work environment. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Job Type: Full-time Pay: $18.78-$20.16 per hour Benefits:

• Dental care
• Employee assistance program
• Flexible schedule
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay
• Signing bonus
• Tips

Experience:

• Customer service: 1 year (preferred)

Ability to Commute:

• Greater Sudbury, ON (preferred)

Ability to Relocate:

• Greater Sudbury, ON: Relocate before starting work (preferred)

Work Location: In person