Front Desk Agent (dog Friendly!)
Kelowna, BC, Canada
Job Description
Do you have a really, really good dog? Well if you said yes, you can bring your Fido to work with you! We have two pet-friendly, family-owned, mid-sized hotels. We also do doggie interviews so if your dog is well behaved, we welcome her/him to join you behind the desk.
We are seeking experienced Front Desk Agents to join our talented, friendly teams at two beautifully landscaped, family-owned, mid-sized hotels.
Key responsibilities:
The safety of our team and our guests is a priority. We respond in a timely manner to all Covid-19 protocols and recommendations from the province and our local health authority. Ability to commute/relocate:
- Be friendly, welcoming & ensure guests receive a positive first and last impression.
- Create and modify guest reservations.
- Enter booking details accurately in our reservation system.
- Complete check-ins and check-outs.
- Complete daily projects and communications to ensure organized operations.
- Coordinate room status updates with the housekeeping & maintenance.
- Complete daily checklists and tasks to maintain organization at the front desk.
- Complete management reports, department projects, and other tasks as requested.
- Assist with making coffee and setting up breakfast rooms during slow times of year, staff shortages, and as requested.
- Other duties as assigned.
- Previous front desk, or similar experience, a monster advantage for you!
- Punctual, reliable, team player with customer-service oriented personality.
- Friendly and professional personality.
- Excellent oral and written communication skills.
- Proficient with Microsoft Office Software in particular Excel.
- Able to work evening shifts (3pm to 11pm) including weekends and holidays.
- Permanent, full-time.
- Wages $18.00 - $20 DOE
- Mostly evening shifts: 3pm to 11pm.
- Possible day shifts: 7am to 3pm.
- Competitive salary based on experience and performance.
- Health benefits available after probation period (3 months).
- Warm, caring environment with a team of really nice people.
- Opportunities for career development & training.
- Possibility for advancement.
- Free parking on-site.
- Treats and team building activities.
- Company events.
- Dog-friendly front office (with pre-approval)
- Casual dress
- Company events
- Dental care
- On-site parking
- Vision care
- French not required
- 8 hour shift
- Overtime pay
The safety of our team and our guests is a priority. We respond in a timely manner to all Covid-19 protocols and recommendations from the province and our local health authority. Ability to commute/relocate:
- Kelowna, BC: reliably commute or plan to relocate before starting work (required)
- Are you currently living in Kelowna BC?
- Do you have a mature, calm, well behaved, chill & friendly dog you want to bring with you to work some days?
- Customer service: 1 year (required)
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Job Detail
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Job IdJD2169729
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKelowna, BC, Canada
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EducationNot mentioned