Front Desk Agent (dog Friendly!)

Kelowna, BC, Canada

Job Description

Do you have a really, really good dog? Well if you said yes, you can bring your Fido to work with you! We have two pet-friendly, family-owned, mid-sized hotels. We also do doggie interviews so if your dog is well behaved, we welcome her/him to join you behind the desk. We are seeking experienced Front Desk Agents to join our talented, friendly teams at two beautifully landscaped, family-owned, mid-sized hotels. Key responsibilities:
  • Be friendly, welcoming & ensure guests receive a positive first and last impression.
  • Create and modify guest reservations.
  • Enter booking details accurately in our reservation system.
  • Complete check-ins and check-outs.
  • Complete daily projects and communications to ensure organized operations.
  • Coordinate room status updates with the housekeeping & maintenance.
  • Complete daily checklists and tasks to maintain organization at the front desk.
  • Complete management reports, department projects, and other tasks as requested.
  • Assist with making coffee and setting up breakfast rooms during slow times of year, staff shortages, and as requested.
  • Other duties as assigned.
Requirements:
  • Previous front desk, or similar experience, a monster advantage for you!
  • Punctual, reliable, team player with customer-service oriented personality.
  • Friendly and professional personality.
  • Excellent oral and written communication skills.
  • Proficient with Microsoft Office Software in particular Excel.
  • Able to work evening shifts (3pm to 11pm) including weekends and holidays.
Job Details:
  • Permanent, full-time.
  • Wages $18.00 - $20 DOE
  • Mostly evening shifts: 3pm to 11pm.
  • Possible day shifts: 7am to 3pm.
  • Competitive salary based on experience and performance.
  • Health benefits available after probation period (3 months).
  • Warm, caring environment with a team of really nice people.
  • Opportunities for career development & training.
  • Possibility for advancement.
  • Free parking on-site.
  • Treats and team building activities.
  • Company events.
  • Dog-friendly front office (with pre-approval)
--------------------------------- Note: This job is NOT open to applicants outside of Canada. We do not have an LMAI, nor can we provide staff accommodations. Applicants my be able to work legally in Canada at time of application/ start date. Job Types: Full-time, Permanent Salary: $18.00-$20.00 per hour Benefits:
  • Casual dress
  • Company events
  • Dental care
  • On-site parking
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Overtime pay
COVID-19 considerations:
The safety of our team and our guests is a priority. We respond in a timely manner to all Covid-19 protocols and recommendations from the province and our local health authority. Ability to commute/relocate:
  • Kelowna, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
  • Are you currently living in Kelowna BC?
  • Do you have a mature, calm, well behaved, chill & friendly dog you want to bring with you to work some days?
Experience:
  • Customer service: 1 year (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2169729
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kelowna, BC, Canada
  • Education
    Not mentioned