Job Description

Motel 1417 is offering an exciting opportunity for a guest-focused, friendly, outgoing individual to greet and assist guests as our Front Desk Agent. The ideal candidate must multi-task effectively and must be able to work in a fast-paced environment. Our friendly Front Desk Agents exhibit an eagerness and commitment to surpassing guest expectations at every turn.

How to shine in this role

Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay Relate to guests in a friendly and helpful manner Ensure satisfaction by going the extra mile Anticipate and respond to guest needs Handle all aspects of guest registration, which can include: Expediting the check-in/check-out process with swift computer and cash register skills Following hotel rate structures, discounts, and selling strategies Issuing room keys Informing guests about hotel features and amenities, as well as local attractions Satisfying special requests whenever possible Find solutions quickly, and confidently address and resolve guest concerns Remain flexible and adaptable in a consistently busy hotel environment Collaborate with all hotel departments and utilize your complete knowledge of hotel operations
If you're a people pleasing enthusiast with a professional attitude, we look forward to reviewing your qualifications. The qualified, proactive candidate will be responsible for customer service, checking in/out guests, and responding to guests' requests.

Job Requirements:

Must have excellent communication, phone, and hospitality skills. A flexible schedule is necessary for this position, including ability to work days, mornings, weekends and holidays.

Part-time

Job Types: Part-time, Permanent

Pay: $19.00-$20.00 per hour

Experience:

customer service: 1 year (preferred)
Work Location: In person