We\xe2\x80\x99re looking for a dynamic and outgoing Front Desk Associate to join our Cavendish Bosom Buddies/ PEI Dream Cottages team. If you have previous front desk experience, enjoy working with external and internal clients, and are motivated by goals and incentives, this may be the perfect job for you. You\xe2\x80\x99ll be taking reservations, assisting with social media, providing outstanding service to our guests, liaising and directing back of house staff, and working with our reservation system. Office hours are 9 am \xe2\x80\x93 6 pm daily and require weekend shifts (May \xe2\x80\x93 September). Must have own transportation to Cavendish and be able to work on weekends. Responsibilities and duties: Guest services and visitor information
Communications with guests \xe2\x80\x93 in-person, by telephone, email, and social media
Answering all calls and greeting incoming guests
Preparing reports and liaising with management and housekeeping
Providing excellent customer service to all guests and our internal team
Checking guests in and out
Collecting payments and deposits
End of day reports
Entering guest information into reservation software
Assisting with laundry and housekeeping \xe2\x80\x93 as required Qualifications: Must be professional
Must have excellent customer service and communication skills
Must be able to multi-task and solve guest problems
Must have previous front desk experience
Goal-oriented \xe2\x80\x93 incentives will be in place for monthly guest satisfaction and revenue objectives
Practical organizational and time management skills
Team oriented
French considered an asset Job Types: Full-time, Seasonal
Contract length: 5 months Salary: $18.00 per hour Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Ability to commute/relocate:

• Cavendish, PE: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: One location Application deadline: 2023-04-20