Job Description

About us

Home2 Suites by Hilton Edmonton South is a small business in HOSPITALITY. We are professional and agile.

••Overview:•• We are seeking a Front Desk Agent who will assist in breakfast service to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. ••Duties:•• - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct them appropriately - Provide information about hotel services, facilities, and local attractions - Handle guest requests and resolve any issues promptly - Process payments and maintain guest accounts - Maintain a tidy and organized front desk area ••Requirements:•• - Previous experience in guest services or hospitality is preferred - Proficiency in phone etiquette and using hotel phone systems - Strong customer service skills with a friendly and approachable demeanor - Ability to communicate effectively with guests from diverse backgrounds - Multilingual or bilingual proficiency is a plus Join our team and be part of creating memorable experiences for our guests!

Job Type: Part-time

Pay: $16.00-$17.50 per hour

Additional pay:

• Overtime pay

Benefits:

• Dental care
• Extended health care
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Experience:

• Customer service: 1 year (preferred)

Work Location: In person