Job Description

Are you someone who enjoys working with people and contributing to a supportive healthcare environment? South Vancouver Physiotherapy Clinic is seeking a reliable, organized, and friendly

Front Desk Administrator / Receptionist

to join our multidisciplinary team.

We're located on the second floor of Superstore in South Vancouver and offer services in physiotherapy, massage therapy, and kinesiology. Our team is committed to high-quality care and a welcoming clinic experience for every patient.

Key Responsibilities:

Welcome patients and assist with appointment bookings (in-person, phone, email) Manage patient check-in/out, billing, insurance claims, and payments Respond to inquiries with professionalism and care Maintain accurate digital and paper records (scanning, filing, data entry) Prepare treatment rooms and support general clinic cleanliness Coordinate with third-party insurers (ICBC, WSBC, etc.) Monitor and restock supplies Provide general administrative support to ensure smooth clinic operations

What We're Looking For:

A positive, service-oriented attitude Strong communication skills (written and verbal) Ability to stay organized and focused in a fast-paced setting Comfortable working independently and as part of a team Capable of handling confidential information with care Adaptable and proactive when facing new tasks

Preferred Qualifications:

Experience in a healthcare or customer service role Familiarity with appointment booking software (Jane App is a plus) Comfortable using Google Drive, Microsoft Office, and general office tools

Additional Details:

Job Type:

Part-Time / Casual

Pay:

$18-$19 per hour Availability for

morning, evening, and weekend shifts

is required Preference given to candidates local to South Vancouver and interested in long-term opportunities

To Apply:

Please email your resume and a brief cover letter to:

manager@southvanphysio.com

Note: We are not accepting in-person or phone inquiries.

Job Types: Part-time, Casual

Pay: $18.00-$19.00 per hour

Work Location: In person