Job Description

About Us

Saunacore is a world leader in the manufacturing of premium quality saunas and steam bath products, with over 40 years of experience in the industry. Headquartered in Toronto, Canada, we have been producing an extensive line of quality products since the early 1980s and have become one of the largest manufacturers of our kind. Our team combines expert craftsmanship with the highest quality standards, ensuring all Saunacore products are assembled and tested before being shipped. We manufacture traditional sauna stoves, steam bath generators, do-it-yourself sauna kits, traditional modular sauna rooms, infrared radiant sauna rooms, infrared components, accessories, and much more. Our products are now found around the globe, serving clients and dealers who trust our commitment to health, wellness, and exceptional quality.

Job Overview

We are seeking a dynamic and experienced Front Reception Administrative Assistant to join our team. This dual-role position combines traditional front desk responsibilities with modern social media management, making it perfect for a professional who thrives in a fast-paced, multi-faceted environment. The ideal candidate will serve as the welcoming face of our organization while maintaining our digital presence across social media platforms.

Key Responsibilities

Reception & Administrative Duties

Serve as the primary point of contact for visitors, clients, and phone inquiries

Manage multi-line phone system, directing calls and taking detailed messages

Greet and assist visitors with professionalism and warmth

Schedule appointments and manage executive calendars

Handle incoming and outgoing mail, packages, and deliveries

Maintain reception area organization and professional appearance

Coordinate meeting room bookings and setup

Provide general administrative support to Executive Team

Manage office supplies inventory and vendor relationships

Social Media Management

Develop, create, and publish engaging content across multiple social media platforms

Monitor social media channels and respond to comments, messages, and inquiries

Analyze social media metrics and prepare monthly performance reports

Collaborate with marketing team on campaigns and promotional content

Stay current with social media trends and platform updates

Maintain brand consistency across all digital channels

Schedule posts using social media management tools

Engage with followers and build online community presence

Required Qualifications

Minimum 5 years of experience

in administrative support and reception duties

Advanced Microsoft Office Suite skills

(Word, Excel, PowerPoint, Outlook)

o Advanced Excel functions including pivot tables, VLOOKUP, and data analysis

o Professional document creation and formatting in Word

o Presentation design and delivery using PowerPoint

Proven experience managing social media accounts for business purposes

Excellent written and verbal communication skills

Strong organizational abilities and attention to detail

Professional phone etiquette and customer service skills

Ability to multitask effectively in a busy environment

Discretion when handling confidential information

Preferred Qualifications

Experience with social media management platforms.

Knowledge of graphic design software (Canva, Adobe)

Familiarity with CRM systems and database management

Basic photography and video editing skills

Technical Skills Required

Advanced proficiency in Microsoft Excel (formulas, pivot tables, data visualization)

Advanced proficiency Microsoft Word (mail merge, templates, advanced formatting)

Proficient in Microsoft PowerPoint (design, animation, presentation delivery)

Strong understanding of social media platforms (Facebook, Instagram, LinkedIn, Twitter)

Experience with office equipment (multi-line phones, printers, scanners)

Familiarity with cloud-based file sharing systems

What We Offer

Competitive salary commensurate with experience

Comprehensive benefits package including health, dental, and vision

Professional development opportunities

Collaborative and supportive work environment

Opportunities for growth within the organization

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking Vision care
Experience:

Administrative: 1 year (required) Social media management: 1 year (preferred)
Language:

English (required)
Work Location: In person