Job Description

FRONT COUNTER

Casual

The West Vancouver Police Department is looking to hire a Front Counter – Casual position to provide confidential clerical support within the Records Section.

The primary role of the Front Counter – Casual role is to provide front line service to the public by receiving, recording, screening, and processing a variety of inquiries and information. This position is also responsible for completing Police Information Check disclosures to facilitate an integral public service. An important part of this role will be maintaining security by following policies and procedures for individuals coming into the building requiring visitor access.

Basic requirements are Grade 12, supplemented with administrative education and/or experience. Previous employment in Law Enforcement, working with Police Records Information Management Environment (PRIME), JUSTIN and Canadian Police Information Center (CPIC) databases would be considered an asset for the selection process.

Applicants must possess excellent communication skills to be effective in requesting and delivering information; adaptability in responding to changing conditions and priorities; have attention to detail to critically evaluate data and information with accuracy and perception; must be a team player with a positive attitude who collaborates with others; can deal courteously, tactfully, and diplomatically with the public as well as internal and external customers.

Successful applicants will be required to obtain and maintain a security clearance, including a polygraph examination. You must be a Canadian Citizen or have Permanent Resident status. The West Vancouver Police Department requires that all new hires be fully vaccinated as a condition of employment.

Position Status: WVMEA (Union) – Casual
Hours of Work: Mondays 9am – 5pm and on call other weekdays (scheduled based on business needs between 9am-5pm)
Rate of Pay: In the range of $29.11 - $34.24 per hour plus 12% in lieu of benefits
Closing Date: Noon, August 30, 2022
To Apply: Submit resume and cover letter in PDF format to careers@wvpd.ca

For more information on the application process please visit the West Vancouver Police Department website at https://westvanpolice.ca/join-wvpd/civilian-opportunities

We want to thank all applicants, however only those chosen for an interview will be contacted.
Education : Secondary (high) school graduation certificate
Experience : Experience an asset