Job Description

Job Summary

We are seeking enthusiastic and dedicated

Front Counter and Food Service Associate

to join our team. The ideal candidate will play a crucial role in providing excellent customer service while ensuring smooth operations at the front desk. This position involves interacting with customers, managing bookings, assisting with equipment setup, and maintaining a welcoming environment. A passion for sports, strong communication skills, and the ability to work flexible hours--including late nights, early mornings, and

statutory holidays

--are essential.

Duties

Greet customers warmly, manage check-ins, and assist with bookings. Handle cash and electronic transactions accurately, following proper procedures. Provide information on services, promotions, and membership options to enhance customer experience. Maintain cleanliness and organization of the front counter, lounge, and golf bays. Assist with basic equipment setup and ensure all gear is in good condition. Address customer inquiries and resolve issues promptly to ensure satisfaction. Collaborate with staff to ensure smooth operations during peak hours. Follow all health and safety regulations, including

Smart Choices certification

guidelines. Assist with opening and closing procedures, including cash reconciliation.

Requirements & Skills

Must be

18+ years old

(due to serving alcohol). Must have

Smart Choices certification

(or willingness to obtain it). Availability to work

evenings, weekends, statutory holidays, late shifts (until 12:30 AM), and early mornings (from 7:00 AM)

. Reliable access to a vehicle due to late-night and early-morning shifts. Previous experience in customer service, hospitality, or sports facilities is an asset. Strong communication and interpersonal skills. Basic math skills for handling transactions. Ability to work efficiently in a fast-paced environment. Knowledge of golf (or a willingness to learn) is a plus. Proactive attitude with the ability to upsell services and memberships.

How to Apply

Please submit your resume and cover letter via customerservice@thegolfdome.ca .

No phone calls, please.

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 20-40 per week

Additional pay:

Overtime pay Tips
Benefits:

Company events Discounted or free food On-site parking
Ability to commute/relocate:

Winnipeg, MB R3P 1B9: reliably commute or plan to relocate before starting work (required)
Experience:

Customer service: 1 year (preferred) Alcohol serving: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required) Smart Choices Certification (preferred) First Aid Certification (preferred)
Work Location: In person

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 20 - 40 per week

Additional pay:

Bonus pay Overtime pay Tips
Benefits:

Company events Discounted or free food On-site parking Store discount
Schedule:

8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift Overtime Weekends as needed
Ability to commute/relocate:

Winnipeg, MB R3P 1B9: reliably commute or plan to relocate before starting work (required)
Application question(s):

Which shift would you prefer to apply for? Morning shift (starts at 7:00 AM), Evening shift (ends at 12:30 AM) or Both? (Applications without an answer to this question will not be considered.)
Experience:

Food service: 1 year (preferred) Customer service: 1 year (preferred) alcohol serving: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required) Smart Choices certification (preferred)
Work Location: In person