Job Description

Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a non profit organization If you answered yes, then we would like to hear from you! We are currently hiring for customer support agent to work for a call center to support a non profit organization.
...

Start Date: October 31, 2022 (many more to come!)

Hours of Operation: Monday - Friday : 7:30am-4:00pm CST (Must be available to attend all assigned shifts)

Salary Range: $17.50 - $19/hr

Location: 550 Berry Street

This is a long term contract position!

Training will be provided!

Advantages

• 4% vacation pay on every check
• Paid weekly
• Community care during this current pandemic
• Benefits package available at a reduced rate from Day 1
• Great company culture
• Work from the comfort of your own home
• Great experience

Responsibilities
- Handle a high volume of inbound calls.
- Taking customer donations and processing it
- Empathize with the callers and provide them with an exceptional customer service
-Updating databases and accurately entering all the information
- Attention to detail and accuracy is important
- Assisting customers with any questions or concerns they may have

Qualifications

• Must be fluent in English and French
• Must be tech savvy and working with different computer softwares
• Must be able to multitask in a changing environment
• Must be able to pass a criminal background check (We will pay for the check!)
• Customer service experience is required
• Previous contact center experience is an asset

Summary
If you or someone you know may be interested in this role, please consider the following steps to apply:

- Apply directly on this site
- Email your resume to us at tahina.renord@randstad.ca with subject line "Bilingual Customer Support Agent- on site"

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. show more

Are you passionate about helping others? Do you enjoy customer interaction? Would you be interested to work for a good cause in a non profit organization If you answered yes, then we would like to hear from you! We are currently hiring for customer support agent to work for a call center to support a non profit organization.

Start Date: October 31, 2022 (many more to come!)

Hours of Operation: Monday - Friday : 7:30am-4:00pm CST (Must be available to attend all assigned shifts)

Salary Range: $17.50 - $19/hr

Location: 550 Berry Street

This is a long term contract position!

Training will be provided!

Advantages

• 4% vacation pay on every check
• Paid weekly
• Community care during this current pandemic
• Benefits package available at a reduced rate from Day 1
• Great company culture
• Work from the comfort of your own home
• Great experience

Responsibilities
- Handle a high volume of inbound calls.
- Taking customer donations and processing it
- Empathize with the callers and provide them with an exceptional customer service
-Updating databases and accurately entering all the information ...

- Attention to detail and accuracy is important
- Assisting customers with any questions or concerns they may have

Qualifications

• Must be fluent in English and French
• Must be tech savvy and working with different computer softwares
• Must be able to multitask in a changing environment
• Must be able to pass a criminal background check (We will pay for the check!)
• Customer service experience is required
• Previous contact center experience is an asset

Summary
If you or someone you know may be interested in this role, please consider the following steps to apply:

- Apply directly on this site
- Email your resume to us at tahina.renord@randstad.ca with subject line "Bilingual Customer Support Agent- on site"

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. show more

the application process.

Learn what's next in the application process and find out how we help you land the right job.

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the application process.

Learn what's next in the application process and find out how we help you land the right job.

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we'll give you a call.

A consultant will call you at a suitable time to discuss your application and career aspirations.

3 of 7

getting you registered.

If you've never worked with us before, we collect some basic information and confirm your eligibility to work in Canada.

4 of 7

reference and background check.

Next, we need to verify a few things! We'll contact your references and perform a background check to ensure you're right for the job.

5 of 7

the perfect job for you.

Our team will arrange an interview for the role you've applied for, or suggest an alternative, if they believe there's an opportunity that's a better fit.

6 of 7

the interview.

We ensure you're fully prepared for your interview and know what to expect. We know you'll ace it!

7 of 7

start your new job.

Congratulations, you're ready to begin your new job! We ensure you're fully prepared for your first day.

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Randstad Interim Inc. is a corporation formed under the federal laws of Canada. Our corporation number is 797878-2. Our permit number in Quebec is AP-2000610. Our registered office is at 777 Bay Street, Suite 2000 PO Box 128, Toronto, Ontario, M5G 2C8. RANDSTAD, [logo] , HUMAN FORWARD and SHAPING THE WORLD OF WORK are registered trademarks of Randstad N.V. Randstad N.V. 2020