Job Description

Company Overview

Rogue Transportation Services Inc is a dynamic and growing transport company based in Canada. We specialize in providing efficient logistics solutions and are committed to delivering exceptional service to our clients.

Summary:

The primary role of the Freight Broker is to complete every aspect of the dispatching process for general Highway/Railway freight while consistently meeting and / or exceeding the customer service expectations. The incumbent focuses on maximizing profit margins and reinforcing service expectations while building and maintaining relationships with new and existing carriers.

Duties:

Recognizing that servicing our customers is Priority One. Customer interaction and pick-up/order processing via such channels as Telephone, Fax, Email or Web in a polite and professional manner Process pick-ups/orders Brokers are to fulfill pick up request for non assets service zones excluding Rogue's common carrier LTL network Brokers are to negotiate on clients behalf to secure availability and meet the clients budget while maintaining gross margins Broker are also expected to act as" purchasers of freight" to fill our own Rogue trucks when possible. Brokers are expected to keep up to date with market conditions, supply, demand and price points Brokers are expected to track and trace all shipments until completed with POD in hand & follow protocol for any specific SOP's Brokers are responsible to keep supplier records current Always educate and present viable options to our clients Keep close relations to our suppliers and set regular meetings with preferred and new suppliers Real time tracking daily to ensure proactive communication in the event of a delay is reported to customers before delivery is missed. Accurately record your work updates in the service notes at all times. Client service reports where applicable

Education / Qualifications:

Problem-solving, time management and strong negotiation skills Well-organized and self-motivated to achieve results. Ability to manage multiple business relationships and execute under pressure Driven by success and the opportunity to be competitive in an evolving environment/economy. Proven selling, customer service and communication skills Analytical, data driven approach to sales. 2 years of Inside Sales or Sales Support
If you are ready to take your career to the next level in the transportation industry, we invite you to apply today and join our dedicated team at Rogue Transportation Services Inc!

Job Type: Full-time

Benefits:

Dental care Extended health care Vision care
Experience:

Freight Brokerage: 2 years (required)
Work Location: In person