Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Fraud Investigator



What is the opportunity?

In this role as Fraud Investigator, you will gather, prepare and analyze documents and information relating to specific events, in an attempt to mitigate financial, reputational, regulatory and legal risk using established procedures and in accordance with RBC Insurance Policy. Shares responsibility for all components of investigations/fraud detection with peers and Managers of IIS. Ensures investigation work is accurate and up to date.

What will you do?

Set up and triage of cases, as well as the ownership of tracking and reporting tools for cases and invoices.

Gather and analyze documents in Insurance with a particular focus on loss prevention as well as intelligence gathering and identification of offenders.

Investigate routine events with limited complexity.

Update and maintain paper and electronic files ensuring accuracy, timeliness and thoroughness.

Communication to Managers and Director, fraud trends, issues, significant control weaknesses or deficiencies identified during investigations.

Complete root cause analysis of your closed investigations and proactively enhance IIS policy and procedure in conjunction with Investigators.

Assist in triaging and upfront analytics on identified claims, supporting investigations as required.

Active participation in projects that enhance fraud detection in Insurance business.

Develop and maintain a network of internal partners and external peers in the industry, police and other authorities to ensure a consistent approach to the detection and investigation of criminal activity against RBCI.

What do you need to succeed?

Must-have:

A minimum of 3 years fraud analytics and/or medical fraud adjudication experience

Effective and strong written and oral communication skills

Good research, organizational and analytical skills

Ability to lead by example through provision of knowledge, cooperation and teamwork.

Skills in Microsoft Office computer applications

Strong technical knowledge of excel

Nice to have:

University degree or equivalent experience

Experience with gathering evidence

Knowledge of RBC systems/processes an asset

Bilingual (French & English speaking)

What is in it for you?

We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation,

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Opportunities to take on progressively greater accountabilities

#Hybrid

Job Summary

Address: MISSISSAUGA, Ontario, Canada

City: CAN-ON-MISSISSAUGA

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Group Risk Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-09-05

Application Deadline: 2023-09-20

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada