Job Description

Food Service Manager
Location: Winnipeg, MB
Position Type: Full-Time
Reports To: Executive Director / Administrator
Overview
The Food Services Manager is responsible for overseeing all aspects of food service operations within the organization, ensuring high-quality meal preparation, safe food handling, and exceptional service delivery. This leader manages kitchen staff, coordinates menu planning, ensures dietary compliance, and maintains efficient, cost-effective operations that support resident satisfaction and health needs.
Key Responsibilities
Operational Leadership

• Lead and supervise food service staff, including cooks, dietary aides, and support personnel
• Create staffing schedules, manage performance, and ensure adequate coverage for meal service
• Maintain a clean, safe, and efficient kitchen environment in accordance with public health and safety standards

Menu Planning & Dietary Compliance

• Oversee development of nutritionally balanced menus that meet residents' dietary, medical, and cultural needs
• Collaborate with dietitians and healthcare team members to ensure menus comply with relevant regulations and dietary guidelines
• Ensure accurate preparation of therapeutic diets and special meal requests

Food Safety & Quality Assurance

• Ensure compliance with Manitoba Health regulations, food safety standards, and infection control practices
• Conduct routine audits, temperature checks, and quality checks
• Maintain hazard analysis (HACCP) procedures and ensure staff adhere to safe food handling protocols

Inventory & Budget Management

• Oversee inventory control, ordering, and cost management for food, supplies, and equipment
• Work within approved budgets, track expenses, and identify opportunities for cost efficiencies
• Establish strong vendor relationships to ensure quality products and timely deliveries

Resident & Staff Engagement

• Engage with residents to gather feedback and continuously improve meal service satisfaction
• Provide staff training on food safety, customer service, and kitchen operations
• Foster a positive, team-oriented environment that supports collaboration and high service standards

Qualifications
Required:

• Post-secondary education in Food Service Management, Nutrition, Culinary Management, or related field
• Minimum 3+ years of experience in food service leadership, preferably in long-term care, healthcare, or hospitality
• Food Handler Certification / Food Safety Training
• Strong understanding of dietary restrictions, therapeutic diets, and nutrition standards
• Proven leadership, communication, and organizational skills

Preferred:

• Experience in long-term care, retirement living, or healthcare settings
• Knowledge of Manitoba Health Standards and Accreditation Canada requirements
• Experience with menu planning software or dietary management systems

Core Competencies

• Leadership and staff development
• Strong communication and customer service orientation
• Time management and organizational skills
• Knowledge of nutrition and therapeutic diets
• Problem-solving and decision-making abilities
• Commitment to high-quality, safe food service

Why Join Us?

• Supportive and collaborative team environment
• Opportunity to make a meaningful impact on resident satisfaction and wellbeing
• Competitive compensation and opportunities for growth

Skills Required